Wellhub reviews

4.2

84% would recommend to a friend

(511 total reviews)
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Cesar Carvalho

95% approve of CEO

78% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

511 reviews
2.0
Mar 25, 2019

Lukewarm experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Facilities are great, and many initiatives are also pretty cool.

Cons

Overall, Gympass is not being able to handle its own growth, the way this company operates (at least in some departments) is more suitable for a grocery store than for a company that's based in such a lot of countries. One problem is solved creating three different issues, decisions are taken overnight and, of course, nothing is conveyed so that creates a lot of confusion. There is a huge lack of communication amongst departments and even within each department, thus everyone's performances is always at risk. Teamwork is not as present as it should be, many co-workers prefer to talk to your manager when a mistake is being made instead of letting you know what could be improved, this creates an environment of everlasting confusion that jeopardizes one's performance. Humbleness scarces. Management is poor even though they try, senseless decisions are taken almost on a daily basis, I also noticed that the workforce is still pretty young and this is self-explanatory, employees that aren't expertised enough are promoted to coordination roles. Gympass has a great philosophy, but it neglects as a whole to be coherent with each of its own slogans, such a shame because the idea is great, but the execution is shoddy. I'm curious to know what's the future like for this company.

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Wellhub Response
5y
Thank you for your feedback. We responded previously but want to revisit this to share several new initiatives that have been implemented since receiving your review. We take employee comments very seriously and they all help us to grow and improve. Within the last few months, we implemented a new global decision making and responsibility management process (RASCI) in addition to several new communication channels. These initiatives were necessary as we continue to grow and have resulted in increased communication and awareness across the departments. Building a global organization is tough, but we believe these changes have put us on the right track.
3.0
Jul 13, 2018

Head of Customer and consumer marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Industry, Brands, Challenges, Salary, People

Cons

Organization, No career path, Distance to offices

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Wellhub Response
5y
Thank you for sharing your feedback with us, we are sorry for the delay in answering. We're sorry that you didn’t see enough opportunities to develop your career with us. We have recently implemented several new initiatives to improve the visibility of internal roles that are available to employees and have created a formalized internal recruitment policy. We also revamped our performance evaluation process from scratch. The new process is much more streamlined and focuses on individual employee goals and career aspirations. We’ve seen a big increase in internal promotions and transfers across departments since implementing these initiatives! If you would like to share more details with us about your experience so that we can keep improving, you can write an email to careers@gympass.com. We will be happy to listen and answer all your questions. Thank you very much.
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Glassdoor has 1,593 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.