Wells Fargo reviews

The hours end up being way longer than 9-5. They have so many mandatory meetings, that could have been emails, first thing in the morning. Management and above seems like they are cashing in on all of their employees, while everyone else was struggling to survive and many people had multiple jobs. All the extra bonuses you could get as a personal banker were based on customer satisfaction scores that were across the entire branch, which included teller line. So if the teller line got negative scores you would not be getting a bonus, even if it had nothing to do with you. Wells Fargo did this kind of thing to make sure they paid everyone as little money as possible.

As a Personal Banker the pay is insulting. It's one dollar more than what the Tellers make, but one hundred times the work. You will be a banker, a teller, a notary and an LMO. You will also be expected to do lobby engagement even when nobody is in the lobby. You will also be assigned multiple control tasks every month that add additional work. It feels like I'm doing 5 jobs but only getting paid for one. It's unbelievably stressful and overwhelming every single day. Customers treat you like dirt on a daily basis. And management will push you to meet "goals" which is just another term for sales. I don't think many people understand how much of a sales job this really is. I certainly didn't. You're also expected to make outreach calls to customers every single day. Sales. Sales. Sales. I absolutely dread going into work and feel absolutely defeated by the end of day. Horrible way to live.