Wells Fargo reviews

Leadership does not live up to the "printed" materials re: associate engagement. Additonally, the organizational structure does not clearly give ownership over specific business units, which leads to a lack of accountability.

Moving up can be a struggle, sometimes I question how managers got into their positions, pressure to sell can be overwhelming, compensation is mediocre for the amount of responsibility the job has. Personal Bankers are really the face of the company to most of its customers; when they have a problem we are who they see and who they expect to give them everything they ask for. It really is two jobs in one: customer service and sales. I think the pay should be higher for having so much to do. The bonuses are kind of a joke too, if you get silver in everything your bonus is only around $2000 per quarter, and almost half gets taken out for taxes. Since the Wachovia merger the company seems to have gotten more focused on meeting the bottom line than meeting our customer's expectations of their financial instutution.