Wells Fargo reviews

3.5

58% would recommend to a friend

(54,344 total reviews)
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Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

54K reviews
1.0
Jan 27, 2021
Recommend
CEO approval
Business Outlook

Pros

They used to have the best salaries in the area. Some of the benefits are ok.

Cons

Wells Fargo is flailing trying to stay afloat. It is now trying everything it can to get rid of as many US employees in technology as possible and replace them with offshore employees at a fraction of the cost. The pandemic has only made this trend worse. The experiment started about 7 years ago. Two separate management chains, which only diverge about a level or two below the CEO. Offshore is completely unaccountable to anyone in the US, and their performance is abysmal. US employees take the blame for their mistakes and often have to work extra to fix them. Wells has always had a bad time managing underperforming employees. Employees who routinely do the jobs of 3 or more people are never promoted or given raises, while those who do nothing climb the ladder quickly. With offshore, that is magnified 10 times. Most offshore managers only care to increase their headcounts, with no regard for actual delivery of work. The project I work on has steadily collapsed under their weight, as every US employee who leaves is replaced by 3 offshore employees who do literally nothing, if you are lucky. I have "coworkers" who haven't made a single check-in in over 3 years. They are being promoted. What we are now seeing is most of the valuable US employees being given negative performance reviews, including those who have literally done the work of 7 people for more than 5 years. Management does not care. They have targets to meet, and they will meet them. It is abundantly clear the Wells Fargo is moving to a 100% offshore technology model at the expense of its US employees. We get no bonuses. We get no new hires. They get tons of bonuses for no work, and always seem to have new job reqs opening. It. Is. Hell. Here. I'm literally just waiting until they lay me off so I can get a severance package. I hate every second of this place and cannot wait to leave.

1.0
Jul 14, 2019

Hostile work environment

Recommend
CEO approval
Business Outlook

Pros

Had several years with a great team and felt as though I grew while under a manager who was intelligent and qualified. Offered fair bonus structure.

Cons

There are some teams who work well together and offer a fair work environment. There are others, however who have management not qualified to be in advanced roles. They often feel threatened by those who may be more qualified. This results in unreasonable and unrealistic expectations along with unfair practices in the work place. Worked in a hostile environment on my last team. This was solely due to having an incompetent manager.

2.0
Sep 10, 2023

Not what it once was

Recommend
CEO approval
Business Outlook

Pros

PTO, personal holidays, 401(k) matching, insurance benefits

Cons

Wells Fargo no longer thinks you need a sufficient staff to run a branch. Branches are staffed with skeleton crews and no one cares. Salaried employees are lucky to get a lunch break. When you do, you’ll be stuck not able to leave the branch in case you’re needed. You may get 15 minutes, 30 if you’re lucky. There is no longer a work life balance for employees. Imagine running a branch with 3 to 4 employees!! This is what Wells Fargo wants. Why? Because they don’t want customers coming to the branches. They want customers using ATMs and mobile banking. Employees are forced to hound customers about not coming inside the branch and using ATMs and mobile banking instead. Unless you’re bringing in lots of money or you want to borrow money, Wells Fargo wants you to bank on your own. The customer relationship is longer important. You’re there to be transactional. It’s sad this is where the bank has gone. Don’t let the shiny benefits fool you!

Viewing 19 - 21 of 54,344 Reviews

Glassdoor has 58,439 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.