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WestRock reviews

3.5

61% would recommend to a friend

(2,396 total reviews)
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David Sewell

55% approve of CEO

48% positive business outlook

WestRock has an employee rating of 3.5 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WestRock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 21, 2025
Recommend
CEO approval
Business Outlook

Pros

This role gave me a clear understanding of what not to accept in a workplace moving forward. It reminded me how critical aligned leadership, accountability, and culture are to employee success—and how quickly things can fall apart in their absence. Despite the daily frustrations, I remained committed to supporting candidates and upholding a high standard of work, even when the surrounding environment made that difficult.

Cons

This is not a role for those seeking career development, strategic contribution, or leadership support. The environment was draining, disconnected, and at times, demoralizing. Outdated systems and inefficient processes were the norm. Despite having an ATS capable of tracking applicant data, manual spreadsheets and redundant reporting were still required across multiple platforms. This led to constant interruptions—phone calls, IMs, and repeated updates—making it nearly impossible to focus on meaningful, high-value work. Decision-making lacked structure and transparency. Advancement often appeared based on internal alliances rather than qualifications or performance, creating inconsistency and frustration across teams. Efforts to raise concerns or offer feedback were frequently met with silence, avoidance, or defensiveness. The culture favored self-preservation over dialogue, accountability, or trust. Those seeking clarity were often left isolated or dismissed. Culturally, the organization struggles with: • Outdated technology and manual workarounds • Inconsistent leadership and unclear advancement criteria • Poor communication and a lack of accountability • Resistance to feedback and transparency Despite nearly a century in business, these issues persist—undermining innovation, morale, and professional standards. In my career, I’ve never felt more overlooked, disrespected, or undermined. The level of gaslighting and unprofessional behavior was deeply disappointing, particularly within an organization of this size and reputation. ⸻ Advice to HR Professionals: • Bring your professionalism—but guard your peace. • Set boundaries and stick to the job scope. • Focus on execution, not immersion. • Stay composed, detached, and limit conversations to work. • Don’t seek connection or mentorship here • This is a transactional role. • Their chaos is not a reflection of your competence.

5.0
Jun 17, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Easy going work. Layed back

Cons

Dispatch can be hard to deal with!

1.0
Jun 8, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

The pay was decent for simply converting sales orders into manufacturing standards.

Cons

Worst environment/culture to work at. Management is terrible. Co workers were a bunch of immature kids who spent more time wasting time than actually working. They don't give anyone a chance. Everyone in office had been hired in from family or friends.

Viewing 7 - 9 of 2,396 Reviews

Glassdoor has 3,237 WestRock reviews submitted anonymously by WestRock employees. Read employee reviews and ratings on Glassdoor to decide if WestRock is right for you.