Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 165 reviews)); "Good environment and culture" ((in 131 reviews)); "Pay is good and competitive" ((in 94 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What Western Union locations have received the highest employee ratings?

Sunrise , Houston , Dallas , Montvale , Austin

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 6, 2026

Good work environment, though can be stressful at times

Operator

Recommend

CEO approval

Business Outlook

Pros

Good work environment and space

Cons

No cons but sometimes it gets stressfull

3.0

May 3, 2026

Strong team culture and onboarding experience, but uncertainty during digital transition

Analyst

Recommend

CEO approval

Business Outlook

Pros

Structured onboarding (~1 month) helps new hires understand the company, its products, and how their role fits within the broader organization While onboarding and offboarding processes are still evolving, they reflect an organization actively improving its internal systems Positive team culture with strong collaboration—management shows genuine effort to align teams and drive synchronization across stakeholders In Analyst roles, there is significant exposure to stakeholder coordination and documentation, providing a good foundation for understanding enterprise workflows Management is proactive and responsive, creating a sense that work can move quickly and that contributions are valued

Cons

Ongoing shift toward digital transformation creates uncertainty, especially as the legacy business shows signs of decline Employees may experience anxiety around restructuring or retrenchment, particularly during audits or performance reviews Mixed signals during organizational changes can make it difficult for employees to assess long-term stability Analyst work can be heavily documentation- and coordination-focused, which may not suit those seeking deeper technical or engineering work

5.0

May 1, 2026

Opprtunity

Vice president

Recommend

CEO approval

Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

Viewing 28 - 30 of 2,934 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Regional Sales Support

Senior Manager, Product Management

Senior Sales Operations Specialist