Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 165 reviews)); "Good environment and culture" ((in 131 reviews)); "Pay is good and competitive" ((in 94 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What Western Union locations have received the highest employee ratings?

Sunrise , Houston , Dallas , Montvale , Austin

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 1, 2026

Toxic work culture and management

Associate

Recommend

CEO approval

Business Outlook

Pros

Only cab services is good.

Cons

Toxic work environment with biased and unprofessional management. Promotions feel unfair and are not based on performance. Employees are overworked with little recognition, and many are leaving due to dissatisfaction. Disappointing employee experience. Management behavior can be rude and biased, with little regard for fairness or employee growth. Promotion processes lack credibility, and excessive working hours contribute to burnout. Leadership, especially at the architecture level, lacks practical understanding and contributes more to email chains than real technical direction. Unfair and exhausting work culture

2.0

Apr 28, 2026

Sinking Ship

Product manager

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary Decent WLB (team dependent)

Cons

Leadership is the worst I've seen Tech stack is outdated Projects constantly get cancelled

1.0

Apr 28, 2026

Not good place to work

Product

Recommend

CEO approval

Business Outlook

Pros

Cab facility provided Health insurance

Cons

Projects get decommissioned without clear rationale or transparent communication to the teams involved. There appears to be a lack of strategic vision at the leadership level, with the organization leaning heavily on the brand equity built by previous generations of employees and leadership rather than investing in a forward-looking direction. A significant portion of working time is consumed by meetings where accountability and ownership remain unresolved, leading to inefficiencies and delays. Compensation increments and incentives are perceived to be below market standards and not commensurate with employee contributions.

Viewing 31 - 33 of 2,934 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

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Senior Manager, Product Management

Senior Sales Operations Specialist