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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      57% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Apr 23, 2026

      Impactful work in a growing company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

      Cons

      Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

      2.0
      Apr 23, 2026

      Strong brand potential hindered by poor strategy and long term investments

      Finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand name and potential to grow bigger with proper digital transformation and investment

      Cons

      No clear strategy and no realistic plans. The company is focused on profit but it's true cutting jobs and resources rather than investing and optimizing operations

      Viewing 34 - 36 of 2,934 Reviews
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      Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.