Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
avatar

Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
May 13, 2019

Look for a more rewarding career

Recommend
CEO approval
Business Outlook

Pros

Above average Health Care and benefits

Cons

Poorly managed, no incentives to being a good and loyal employee, ethics are tossed out the door

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Western Union Response
7y
We would like to say thank you for being part of the WU team for more than 8 years. We appreciate you taking the time to leave a review, but are disappointed to hear about your experience. We take these matters very seriously and encourage all employees and partners to utilize our Ethics Hotline for any questions or concerns. Submit a concern at wuethicshelpline.com or email wuethics@westernunion.com.
1.0
Apr 25, 2019

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well known brand with international exposure

Cons

Terrible work-life balance, toxic work environment, and below market pay.

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Western Union Response
7y
We are sorry to hear your feedback regarding work-life balance. Promoting a healthy balance is key to helping our employees achieve their best work! We hope each of our employees are happy and fulfilled in their roles, believing in the values our company shares and the work we do. As a current employee, we encourage you to share your concerns and you can do so confidentially by reaching out to careers@westernunion.com.
1.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Work life balance hours are very flexible

Cons

Deceptive and dis honest managers

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Western Union Response
7y
Thank you for sharing your review. We always appreciate hearing from our former employees and are glad you agree we offer a healthy work-life balance to our employees. We're sorry to hear of your comments regarding your management. Our leaders have a significant impact on the employee experience and we will share this with our teams in an effort to look for constructive improvements in our leadership development and coaching and reiterate our Code of Conduct where needed. We do wish you the best of luck in your career.
Viewing 67 - 69 of 2,935 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.