Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 82 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

53% approve of CEO

51% positive business outlook

Ratings by demographic groups

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Dec 10, 2014

Great people but the most dysfunctional company on the planet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the people you work with will be the best Very high salary for Colorado and nation Benefits

Cons

Constant layoffs Company strategy changes like the wind (5 year plans never last more than a year) Lots of complacent people (handcuffed to the Titanic, don't care about their jobs or company) Work-life varies by department and even team (from 24/7 to flexible / remote) Some senior management lives in another world CEO is a great person but not fit to lead company in today's cut throat business world

1.0

Oct 14, 2014

Politically charged. Somehow arrogant and incompetent simultaneously.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pays pretty well, though it kind of has to. Office is nice (SF)

Cons

The atrocities in Engineering are unlike anything I've seen. No accountability, cooperation, infrastructure, or even appropriate skill set.

1.0

Sep 1, 2025

Wish I could give 0 stars. Save yourself. Go somewhere else. You will not be the change.

Senior user experience architect

Recommend

CEO approval

Business Outlook

Pros

Direct access to executive leadership who pressure you to work 24/7 like they do, knowing you get a fraction of their pay. Trauma bonding with coworkers for life long friendships. Working under pressure, and pressure makes diamonds. Having examples of thriving in a toxic environment for future interviews. Global impact and potential for change, although potential does not mean outcomes.

Cons

The company has a history of being left in the past and missing out on opportunities. History is only repeating itself yet again. Long hours, last minute request, no true direction. Time wasted on slides no one looks at. Leadership is clueless and grasping at straws to make it. They do not support career growth only finger pointing and hiring new executives to yell at then layoff. No in office perks, not even milk for the coffee. Many of their HR practices I find unethical especially when it comes to those with disabilities, injuries, diversity and/or pregnancy. They are far from compliant or accessible on their products and marketing but no one seems to care. They have no idea what they are doing and everyone is moving out of panic. Its a slowly sinking ship. They also have a history of retaliation against hostile and toxic work environments. You're better off not saying anything and just looking for another job. Any contact with HR can lead to layoffs of entire teams even when you are not at fault.

Viewing 103 - 105 of 2,933 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Retail Sales and Customer Service Associate in Phoenix

Major Incident Manager

Western Union

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Great people but the most dysfunctional company on the planet

Politically charged. Somehow arrogant and incompetent simultaneously.

Wish I could give 0 stars. Save yourself. Go somewhere else. You will not be the change.

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