Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)
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Devin McGranahan

53% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Some talented colleagues and decent benefits.

Cons

Unfortunately, I experienced firsthand how those values aren't always upheld. After raising concerns to leadership about how my team was being underutilized and how our processes could improve, I faced clear retaliation from my manager. He repeatedly undermined me, excluded me from team opportunities, and created a hostile work environment. I reported this behavior through the proper HR channels and submitted multiple pieces of evidence showing clear violations of Western Union’s own code of conduct and retaliation policy. The investigation that followed was surface-level at best. I was later included in a layoff, while others on my team were reassigned or relocated—leaving me with the impression that the retaliation was swept under the rug.

1.0
Mar 27, 2025

going downhill…

Recommend
CEO approval
Business Outlook

Pros

I was able to meet some great people. That is the only pro…

Cons

Poor treatment - Racism & Microaggressions. Lack of flexibility. Overall bad experience. Would not recommend. Catty environment

1.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing much. Maybe good health insurance

Cons

Lots!! Main thing that I would like to mention is CEO , COS and leadership doesn't care about employees and their wellbeing. They only worry about how to make profit. They don't understand that the company won't run without it's employees.

Viewing 106 - 108 of 2,933 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.