Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,939 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Oct 21, 2016

Glacial Progress but Progress

Director

Recommend

CEO approval

Business Outlook

Pros

Good People, Visionary Leadership, Energy and drive at the senior exec level

Cons

Years of culture and 'dead wood' to over come. The change agents are still the minority but growing.

Western Union Response

9y

Thanks for taking the time sharing your feedback. We appreciate it.

4.0

Oct 21, 2016

Working with Western Union

Project analyst

Recommend

CEO approval

Business Outlook

Pros

Family Environment Good Employee Engagement Travel Opportunities Stable Company

Cons

Salary not competitive Promotion may take a while More Employee Benefits

4.0

Oct 20, 2016

VP

Vice president

Recommend

CEO approval

Business Outlook

Pros

Global reach, country director help connect to the market quickly. Global leader, global brand recognition.

Cons

Old broken system. Tough to make change.

Western Union Response

9y

Hello and thank you for sharing your feedback. While we love the "pros" you noted, we would like to get more information about the "cons" you shared. Western Union is rapidly expanding its digital offerings globally and we're open to positive changes. We noticed you are a former employee of WU, but we would like to hear more suggestions from you. Please email us here: careers@westernunion.com. Thank you!

Viewing 2443 - 2445 of 2,939 Reviews

Jobs at Western Union

Senior Product Manager – USDPT

Account Development Executive in California

Account Development Executive in California

Business Development Executive in California

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Glacial Progress but Progress

Working with Western Union

VP

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Western Union reviews FAQs

Jobs at Western Union