Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 20, 2016

VP

Recommend
CEO approval
Business Outlook

Pros

Global reach, country director help connect to the market quickly. Global leader, global brand recognition.

Cons

Old broken system. Tough to make change.

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Western Union Response
9y
Hello and thank you for sharing your feedback. While we love the "pros" you noted, we would like to get more information about the "cons" you shared. Western Union is rapidly expanding its digital offerings globally and we're open to positive changes. We noticed you are a former employee of WU, but we would like to hear more suggestions from you. Please email us here: careers@westernunion.com. Thank you!
4.0
Oct 18, 2016

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

career development/ ethics and values

Cons

none that i could think of.

2.0
Oct 18, 2016

WUBS-anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RRSP contribution/matching is good work life balance is decent, good benefits and time off if you've been there long enough compensation if you're on the upper tier

Cons

sr. management/directors vision of WUBS reporting, useless meeting, no action ever taken culture office life is toxic compensation is different for different people in the same role

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Western Union Response
9y
Thanks for your feedback. You’re right about the work-life balance that we have tried to encourage among our employees. Additionally, our flexible benefits program in Canada was also built on the foundation that we are all different and have unique benefit needs. It provides WU employees with a certain amount of flexibility to choose the coverage that best meets the needs of employees and their families. We’d also like to address the “cons” you stated. WUBS has been going through a new journey for the past 1.5 years, developing a new leadership structure, establishing daily huddles on the Toronto floor and bringing in and hiring many highly-trained and professional talent. We realize the Toronto team culture has changed dramatically over the last six months, but many employees have recently expressed positive sentiment toward their future at WU. We believe the culture has improved, and we’re confident our annual employee survey will share these results. We care about our employees and we’re sorry that you left WU. Thanks for being a part of WU for some time. We wish you the best of luck in your future endeavors.
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Glassdoor has 3,802 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.