Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 203 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 198 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 109 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,938 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Sep 13, 2016

Bad Management

Project manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers,ability to telecommute, basic benifits

Cons

Management does not know direction it is headed. Outsourcing jobs

4.0

Sep 9, 2016

A company doing well to transform and keep competitive

Product analyst

Recommend

CEO approval

Business Outlook

Pros

WU has done well in the past few years to remain competitive and redefine itself. The office in SF has helped nurture a culture of collaboration and risk taking. Depending on which team you work in the experience and workload can vary. Some teams have a startup feel and take on a work level comparable to working in a small company.

Cons

Turn over has been high but on the positive side a few people who left also came back which was unique.

5.0

Sep 9, 2016

Proud to say I worked @ WU

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global opportunities. Able to learn and grow. Progressive leadership and working hard to evolve culture of 160+ year old company.

Cons

Evolving business model to digital platforms and may create risk in legacy job roles.

Western Union Response

9y

Thanks so much for having been part of WU. It's true, we are in the middle of rapid change. The ability to innovate, and adjust to the needs of our customers with agility is one of the main reasons we've been able to stay in business (and be a market leader) for so long. As you alluded to, change is complicated. A strong pivot to fintech and technology means lots of opportunity for technology roles. Even internally, we are increasing the focus on technology to help all employees collaborate and leverage powerful tools to get work done. As the mix of work at WU changes, continual learning will help all of us be ready to meet the needs of our customers now, and in the future.

Viewing 2461 - 2463 of 2,938 Reviews

Jobs at Western Union

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Senior Technical Product Manager – Wallet & Account Platform

Senior Manager, Corporate Development

Principal Software Architect / Engineer

Western Union

Western Union reviews

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Bad Management

A company doing well to transform and keep competitive

Proud to say I worked @ WU

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