Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 209 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 175 reviews)); "Good salary and esxpections of work" ((in 134 reviews)); "Good environment and culture" ((in 127 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Sep 1, 2016

Slowly investing in innovation

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Open to new ideas, empowering culture that allows innovation within bounds. Global exposure ensures that contributions get reviewed by a diverse set of peers.

Cons

Large scale transformation programs are actually narrow in scope and, without regularly connecting to the mission of WU, seem to be ever changing.

2.0

Sep 1, 2016

Old in many senses of the word

Business analyst

Recommend

CEO approval

Business Outlook

Pros

-Ok compensation, although below market rate lately -Good office location -A lot of entry level positions for fresh-out-of-university people -comfortable work environment for above mentioned positions -Some really great and hard working people work there

Cons

Constant change of direction. We always hear senior management talking about transformations, innovation and customer being the most important. However, in reality none of these transformations take place and after some time you start to hear how next transformation will be groundbreaking. Innovation is non-existent. Archaic processes, old technologies which are engulfed in thick cloud of politics and very slow to move forward. Some manager positions are being created from thin air as a result of favoritism and most of those managers mostly care about success their own narrow field. Few years back a lot IT staff was laid off and positions outsourced to India. Now they realized what "fruits" this change bore: no SMEs, people there work for entirely different company and has no interest in Western Union's success and company only now started scrambling for good workers. Competitors, on the other hand, are like a pack of lively wolves nibbling at large, old and tired bison.

5.0

Aug 31, 2016

Senior data analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary , flexible work culture , good work , opportunity for growth

Cons

No meeting with your supervisors , minimal travel

Viewing 2464 - 2466 of 2,938 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Western Union

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Slowly investing in innovation

Old in many senses of the word

Senior data analyst

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