Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 210 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 205 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 177 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 105 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 95 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 10, 2020

WU is average

Product owner

Recommend

CEO approval

Business Outlook

Pros

All benefits, but wage itself are great

Cons

Wage is below the market average

Western Union Response

Thank you for your review. We are thrilled that you mentioned benefits as a pro! We are lucky to have passionate people helping us move money for better, and so we want to thank them through our Global Total Rewards program. However, we're disappointed to hear about your experience regarding compensation. We strive to take care of our employees by providing competitive compensation packages based on annually reviewed salary market surveys and analysis. We take all employee feedback to heart, and as a current employee, we highly encourage you to discuss your experience with your manager and answer our monthly WU Listens survey.

5.0

Oct 9, 2020

aamzing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

amazing job with the work we did

Cons

it could have been a bit better

Western Union Response

Thank you for taking the time to write a review. We're glad you had an amazing experience during your time with Western Union! As we continue to transform as an organization, we appreciate all feedback we receive from former and current employees, and we will share comments like yours with the appropriate teams.

5.0

Oct 9, 2020

Interesting, nice but could be improved

Aml (associate)

Recommend

CEO approval

Business Outlook

Pros

Nice place, good benefits, easy to adjust to personal needs

Cons

Management could be improved in order to avoid conflicts with employees

Western Union Response

Thank you for your review. We're pleased you mentioned benefits and location as pros to working at Western Union! We care for each and everyone on our team and do our best to provide a variety of benefits and opportunities to achieve work-life balance. However, we're sorry to hear about the con you experienced as we understand the significant impact management can have on our employees. We value all feedback we receive from our employees, and we will share comments like yours with the appropriate teams as we continue to transform as an organization.

Viewing 2557 - 2559 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Product Manager, Compliance Systems & Analytics

Vice President, Financial and Regulatory Reporting

Regional Sales Support

Strategic Intelligence Analyst