Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Oct 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice place, good benefits, easy to adjust to personal needs

Cons

Management could be improved in order to avoid conflicts with employees

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Western Union Response
5y
Thank you for your review. We're pleased you mentioned benefits and location as pros to working at Western Union! We care for each and everyone on our team and do our best to provide a variety of benefits and opportunities to achieve work-life balance. However, we're sorry to hear about the con you experienced as we understand the significant impact management can have on our employees. We value all feedback we receive from our employees, and we will share comments like yours with the appropriate teams as we continue to transform as an organization.
4.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Good Tech stack 2. Cab Facility 3. hikes

Cons

1. Late night meetings 2. Promotion

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Western Union Response
5y
Thank you for leaving a review. We are glad you mentioned tech stack and transportation benefits as pros! As we expand our digital offerings globally, we're constantly looking for ways to be more efficient and do our work better than we did before. However, we're disappointed to hear about the cons you experienced. We want all our employees to achieve work-life balance and provide career opportunities equally, based on knowledge, skills, and contributions. We take to heart all feedback we receive from our employees. We highly encourage you to continue sharing your feedback by discussing your experience with your manager or answering our monthly WU Listens survey.
4.0
Oct 6, 2020

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great employee care and mentorship

Cons

Office hierarchy over engineered bad

avatar
Western Union Response
5y
Thank you for taking the time to leave a review. We're glad you mentioned mentorship as a pro as we strive to support the career growth and development of our team members and continue to look out for employees at all levels and departments. However, we're sorry to hear about the con you experienced. We want to promote a culture of collaboration here at Western Union and as we continue to improve our company processes, we will share feedback like yours to help influence positive change.
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Glassdoor has 3,804 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.