Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Aug 28, 2020

Associate AML Compliance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a nice workplace with a lot of nice people.

Cons

The salary could be better.

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Western Union Response
5y
Thank you for your review, and we agree - we have the greatest team! We're lucky to have such passionate and collaborative people working for us around the world. With regard to compensation, we strive to take care of our employees well by providing competitive compensation packages based on annually reviewed salary market surveys and analysis. We take employee feedback seriously, and we will be sure to share it with the appropriate teams to further influence positive change.
3.0
Aug 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Good company for learning and growing

Cons

Financial sector so risk-averse hence slow pace.

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Western Union Response
5y
Thank you for writing about your experience at Western Union! We support the career growth and development of our team and continue to support employees at all levels and departments. We're sorry to hear about the con you experience. We're currently in the middle of a very transformative time, changing the way we work to improve the customer experience and drive growth for the company. As our organization continues to change for the better, we appreciate your feedback, and we'll share it with the appropriate teams.
4.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Work life balance , good policies , leaves

Cons

You need to explore on your own.

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Western Union Response
5y
Thank you for leaving a review. We love that you mentioned our policies, paid time off, and benefits as pros! We feel that providing a healthy work-life balance is key, and we are constantly looking for ways our employees can maximize this to maintain a balanced lifestyle. We are always looking for feedback on ways we can provide employees with the best experience. As a current employee, we highly encourage you to discuss your experience with your manager or answer our monthly WU Listens survey!
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Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.