Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 211 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 181 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Sep 8, 2020

Amazing.

Front liner associate

Recommend

CEO approval

Business Outlook

Pros

Management is really generous and my co-worker are so kind and friendly. We're not just a coworker but we treat each other like a family.

Cons

Long hours work. 6 days a week.

Western Union Response

5y

Thank you for leaving a 5-star review! We're thrilled to see that you love the work environment and have positive experiences with management. We want all our employees to have fulfilling careers and feel supported here at Western Union. However, we're disappointed to hear about the con you experienced as we want all our employees to experience work-life balance. We appreciate all feedback from our employees, and as a current employee, we highly encourage you to discuss your experience with your manager and answer our monthly WU Listens survey!

4.0

Sep 4, 2020

Not so Stable Company to work with

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

Depending on the team you will be working with, Chilled environment

Cons

Really confused wrt to managerial aspect. Half of the time we werent aware what we are gonna do in the next phase.

Western Union Response

5y

Thank you for taking the time to leave a review. We’re glad that you are enjoying our work environment as we are passionate about creating a diverse and inclusive workplace here at Western Union. However, we’re sorry to hear about your experience with management and our company changes. We are currently in the middle of a very transformative time, changing the way we work to improve our customers’ experience and drive growth for the company. Along with this continuous improvement, it is top of mind for us to improve our teamwork, culture, and communication continuously. We take all feedback to heart and will be sharing this with leaders across the company to help influence positive change. As a current employee, we highly encourage you to discuss your experience with your manager, answer our monthly WU Listens survey, or to email us confidentially through careers@westernunion.com.

5.0

Sep 3, 2020

Great place to work

Technical consultant

Recommend

CEO approval

Business Outlook

Pros

Good team members, large reputable clientele

Cons

None really. Gets a little busy at times. Enjoy the ride!

Western Union Response

5y

We are absolutely thrilled whenever an employee shares such a positive review! #WOOTWU We love all the pros you mentioned, and we're lucky to have such passionate people working hard to help us move money for better around the world. We believe that work-life balance is key, and we want all of our employees to achieve this. Thank you for leaving such a positive review, and we're glad to have you on our team!

Viewing 2569 - 2571 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Manager, T&E and Accounts Payable

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Amazing.

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