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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Aug 30, 2015

      Great place to work

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great collagues. Management is focused on investing in new technologies and people.

      Cons

      Since company is really huge it takes some time until it adapts to new market conditions.

      3.0
      Aug 26, 2015

      A great solution for customers but an internal bureaucratic mess

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dedicated staff with a truly global footprint. Excellent technology platforms. A first rate client base and dedicated internal teams albeit they are all overworked.

      Cons

      The company placed little value in staff with deep long term understanding of the company. This was evident by layoffs both forced and voluntary of senior staff at the Director level. Shedding old skin is good but not at the expense of key business functions. Very political and extremely bureaucratic Acquired a very good company (Travelex) but didn't grow it for the good. Too much emphasis of revenue growth at the expense of customers

      4.0
      Aug 21, 2015

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with and very nice people. Product was innovative and my manager was great.

      Cons

      Leadership changed often and company was having difficulty inventing itself. Seemed that more needed to be done.

      Viewing 2587 - 2589 of 2,935 Reviews
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      Glassdoor has 3,796 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.