Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Employee friendly policies - Leaves, Office space, Reimbursements Very good work culture - Respect for people, Agile/Scaled agile deployments for engineering teams

Cons

Large fin tech, cross team collaboration used to be a challenge, things are improving but slowly.

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Western Union Response
6y
Thank you for leaving a review on your experience at Western Union. We are glad to see that you listed a ton of pros to working here, such as office culture and employee-friendly policies! While we work hard to take care of our employees, we strive to keep up with the ever-growing technology demands and promote collaborative and productive work environments in our different offices around the world. As we continue to transform as an organization, we will take note of your feedback, and we're glad to have you on the team!
3.0
May 12, 2020

Support function

Recommend
CEO approval
Business Outlook

Pros

Compensation and Benefits, Work life balance

Cons

Limited growth opportunity unless willing to relocate

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Western Union Response
6y
First, thank you for your over five years at Western Union! We love that you mentioned compensation, benefits, and work-life balance as pros. We do our best, so our employees have fulfilling careers! We are disappointed to read your comments regarding career growth. We strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. We take to heart all feedback, and we will be sure to bring these up with the appropriate teams to continue driving positive change in the company.
3.0
May 8, 2020

Good start

Recommend
CEO approval
Business Outlook

Pros

Lots of experience for a newbie, new systems, skilled team members

Cons

Low salary, technical routine work, hard to switch teams, slow promotion process

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Western Union Response
6y
Thank you for your review. We're thrilled that you gained a lot of experience & enjoyed your teammates! We strive to keep up with the ever-growing technology demands and promote collaborative and productive work environments for all our employees around the world. However, we are disappointed to hear that you have had a negative experience with career growth and salary. We provide opportunities equally based on contribution, skills, and experience. We regularly evaluate market conditions to provide competitive salaries and a variety of benefits. We take to heart all feedback that current and former employees share, and we will be sure to share it with the appropriate teams to continue creating positive change for the company.
Viewing 2599 - 2601 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.