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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      59% would recommend to a friend

      (2,941 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      May 3, 2020

      Work in Western Union as legislative Specialist

      International subpoena specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Language bonus, flexible schedule, WFH possibility 4 days per month

      Cons

      No much promotion, after some time understand that your working routine is very limited in skills. Could pay more in comparison with American salaries.

      avatar
      Western Union Response
      6y
      #WUHOO! Thank you for your 5-star review of Western Union! There is no greater compliment than having our employees' stamp of approval. We are thrilled that you mentioned work-life balance as a pro! However, we are disappointed to hear your experience with career growth and compensation. We strive to provide career opportunities for all employees based on knowledge, skills, abilities, and reward performance for individual contributions and high-value results. We value employee feedback, and so we highly encourage you to use our different avenues to share your thoughts like discussing your experience with your manager, answering our monthly WU Listens survey, or by emailing us confidentially through careers@westernunion.com. We appreciate you taking the time to write a review, and we're glad to have you on our team!
      4.0
      Apr 29, 2020

      Strong Compliance Leadership

      Aml analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Compliance leaders, Talented and knowledgeable co-workers, few are Ex-Law enforcement officers from CIA, HSI etc.

      Cons

      Line Managers lack people management skills, very slow professional growth, promotion is rare

      avatar
      Western Union Response
      6y
      Thank you for being with Western Union for 5+ years! We are happy to see that you've listed many pros, like leadership and working with your co-workers. However, we are saddened to hear of your negative experience with career growth and management. We strive to allocate resources and promotions equally, based on contribution, skills, and experience. Leadership development is also an ongoing priority here so our managers can lead, support, and coach our global teams. We appreciate you sharing your thoughts with us.
      4.0
      Apr 13, 2020

      Great Company

      Aml compliance officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, benefits, workspace, cafeteria , PTF

      Cons

      unfair workload. if you made friends with ppl on charge of your duties they will assign easy task otherwise you will be stuck on the phone the whole shift.

      avatar
      Western Union Response
      6y
      Thank you for leaving a review. We're happy to see that you listed so many pros for working in Western Union! We do our best to provide competitive salary and benefits packages to our employees as our way of thanking them for all the work they do to help us move money for better. We are disappointed to hear of your experience regarding workload as we want all our employees to have fulfilling careers and a healthy work-life balance at the company. As employee feedback is important to us as we continue to transform as an organization, we will take note of your review and share it with the appropriate teams.
      Viewing 2602 - 2604 of 2,941 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.