Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,939 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Nov 8, 2019

Product Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work culture, transparency, work-life balance

Cons

Salary standards should be raised else good talent will keep on churning

Western Union Response

6y

Thank you for taking the time to leave a review. We are glad to see you list company culture and work-life balance as pros. We agree! We strive to ensure that our compensation packages are competitive, with many factors involved, such as location and role. We invite you to share additional information with us that will be confidential. You can email us at careers@westernunion.com to share more insights on this matter.

3.0

Nov 3, 2019

Mixed experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One can get a good exposure

Cons

High performers could not get proper growth within a company

Western Union Response

6y

We are glad to see you recognize that #WorkingAtWU can help individuals develop skills and knowledge of the industry. We are disappointed to hear that you have had a negative experience in terms of career growth as we strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. Additionally, depending on your location, we encourage you to visit our wu.com/careers website to explore other roles at the company! #WUCareers

5.0

Oct 31, 2019

Associate Solution Engineering

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment. Good managers. Good learning opportunities

Cons

No cons as such to specify. Can be more liberal on work from home.

Western Union Response

6y

#WUWoo! We are so glad to see you list company culture, management, as well as training and learning as pros. Thank you for taking the time to share your experience and for leaving a review and we hope you'll continue to enjoy your journey at WU.

Viewing 2629 - 2631 of 2,939 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Product Manager

Mixed experience

Associate Solution Engineering

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Western Union reviews FAQs

Jobs at Western Union