Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 28, 2019

Business Development Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Active an dynamic environment, lots of education and training support

Cons

Can be hard to go up the ladder, relatively high turnover for staff

Western Union Response

6y

Thank you for leaving a review. We appreciate you sharing that you found our training & development programs effective and that you enjoyed the WU company culture. We are disappointed to hear that you didn't feel that you had the opportunity for career growth. We strive to nurture a culture in which all employees receive the utmost support and guidance from their managers so that they are able to grow within their roles. Given our globally-minded nature, we’re also constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to continue being a business leader. As our organization continues to change for the better, we will share comments like yours to help influence positive change.

4.0

Oct 23, 2019

Good place to work; love working with my current manager.

Bdm

Recommend

CEO approval

Business Outlook

Pros

Good pay; results driven organisation like every other organisation

Cons

Usual frustrations of people fit; staff turnover etc

Western Union Response

6y

Thank you for leaving a review. We are glad to hear that you would recommend WU as an employer, and have positive things to say about compensation and being a results-driven organization. We take feedback seriously in the company as seen in our WU Listens survey and other methods to gather sentiments from our employees. We greatly appreciate you sharing your feedback and we will route it to the appropriate teams. If you would like, we invite you to also connect with us confidentially by emailing careers@westernunion.com.

5.0

Oct 22, 2019

Work

Compliance associate

Recommend

CEO approval

Business Outlook

Pros

Great health insurance, tuition reimbursement

Cons

No LOA , besides that everything is good

Western Union Response

6y

We appreciate you taking the time to share your experience with us. We're glad to see that you have taken advantage of our benefits such as health insurance and tuition reimbursement and have listed them as pros. We hope you will continue having a great experience as a WU employee!

Viewing 2632 - 2634 of 2,939 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Business Development Manager

Good place to work; love working with my current manager.

Work

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