Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Sep 25, 2019

Relationship Manager Role

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Good verticals, comms, travel and car allowance

Cons

lack of management direction and not enough guidance.

Western Union Response

6y

Thank you for taking the time to write a review about your experience. We’re glad to see you recognize some of the benefits of working at WU. Our management teams are dedicated to transforming our company for the better…for the benefit of everyone, customer and employees alike. We believe every person in our community deserves to be treated with uncompromising trust and respect and we are working toward that goal every day. We take to heart all feedback that current and former employees share and we will be sure to share it with the appropriate teams in order to continue positive change at WU.

4.0

Sep 25, 2019

Review

Corporate communications assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly Co-workers Career Progression Able to choose own projects

Cons

It's an old company, thus set in it's ways A bit too corporate

Western Union Response

6y

We appreciate you providing feedback. We truly pride ourselves in providing strong career growth for our employees. We will share your feedback with the appropriate teams, but feel free to share your feedback in our WU Listens monthly survey to provide real-time improvement ideas for our leadership team or contact us to share information confidentially at careers@westernunion.com.

4.0

Sep 24, 2019

Great Company to Work For

Area sales executive

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Terrific Salary. Superb Management. Overall, a great company to work!

Cons

Given that my role was defined by a certain territory, any professional advancement required a move to Toronto. That was the sole reason behind leaving Western Union.

Western Union Response

6y

We're so glad to see you would recommend WU as an employer and we're happy to see you list out many pros including recognizing management. Thank you for taking the time to share your feedback!

Viewing 2638 - 2640 of 2,939 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Manager, T&E and Accounts Payable

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

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Great Company to Work For

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