Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy job, good team, free food

Cons

Wage is pretty low compared to other places

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Western Union Response
6y
Thank you for leaving a review. We are glad to see that overall you've had a positive experience while working at WU. We understand that compensation is a concern for you and we would invite you to discuss growth opportunities with your manager, leave feedback in our monthly WU Listens survey, or email us confidentially at careers@westernunion.com.
5.0
Oct 14, 2019

Customer service Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We have to do gd customer service

Cons

We had to learned gd customer service

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Western Union Response
6y
We want to acknowledge your 10+ years at WU and thank you for your dedication to the organization. We appreciate you taking the time to leave a review about your experience.
4.0
Sep 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Work life balance Work from home Good work culture Great infrastructure Medical policy extended to the parents Insurance policy Cab Opportunity to work with new technologies Annual bash at Connrad hotel Quarterly parties Bravo points

Cons

For promotion need to apply new job available in western union. Work culture in compliance group is disasters as some L associate manager not support developers.

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Western Union Response
6y
Thank you for leaving a review. We're happy to see you list the many pros of working at WU! We understand your frustration when it comes to possible promotions. We recommend that you have ongoing discussions with your manager. If you would also like to connect with us, please email careers@westernunion.com and anything you share will be confidential.
Viewing 2635 - 2637 of 2,939 Reviews

Glassdoor has 3,801 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.