Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 6, 2019

Good place to work

Recommend
CEO approval
Business Outlook

Pros

very stable place with good environment

Cons

Under restructuring a lot of positions will not be available in the future

avatar
Western Union Response
6y
Thank you for taking the time to write a review about your experience as an employee of Western Union! We are glad to see you would recommend WU and that you list our company culture as a pro. One of our top priorities is to provide a positive work environment for our employees around the globe. We announced WU’s new strategy and operating model during our second quarter earnings. Part of this means we must make difficult decisions regarding our workforce to ensure the continued success of the business. We also want to ensure everyone at WU has the support they need to help them manage through the change both personally and professionally. As we continue to help influence positive change across our organization, we will share your comments with the appropriate teams. If you’d like, to share more details regarding your experience confidentially, please feel free to reach out to us at careers@westernunion.com.
4.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Western Union trust their employees and senior management is very transparent

Cons

There is a limited career prospect

avatar
Western Union Response
6y
We appreciate you leaving a review and acknowledging your positive experience with our management teams! We are disappointed to hear that you have had a negative experience in terms of career growth as we strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. Additionally, depending on your location, we encourage you to visit our wu.com/careers website to explore other roles at the company! #WUCareers
4.0
Aug 15, 2019

Great place to learn

Recommend
CEO approval
Business Outlook

Pros

People - they are the best! Global and supportive environment, ideal environment to grow and assume various responsibilities. Well vocalized vision that somehow really connects the people to do more for their customers.

Cons

Positions are sometimes too narrow and you can caught yourself "isolated" in a specific area only and accordingly you tend to sense the repetition and routine.

avatar
Western Union Response
6y
We share your sentiment about the amazing people at WU! At WU, we strive to nurture a culture in which all employees receive the utmost support and guidance from their managers so that they are able to grow within their roles. We have noted your feedback regarding new opportunities and will share your comments with the appropriate teams.
Viewing 2650 - 2652 of 2,940 Reviews

Glassdoor has 3,802 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.