Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 31, 2019

Work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brilliant work life balance and lovely environment to work for, people are friendly

Cons

Not much work progression and salary is below par

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Western Union Response
6y
We are happy to see that you have listed our work-life balance policy as a pro, but we are disappointed to hear about your experience with career growth opportunities. At WU, we strive to nurture a culture in which all employees receive the utmost support and guidance from their managers so that they are able to grow within their roles. As a current employee, if there is any additional information you would like to share confidentially, please feel free to reach out to careers@westernunion.com.
4.0
Jul 30, 2019

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoy the ride while it lasts! Great international teams, flexibility, enough room for individual drive and piloting new ideas, open-minded, team-oriented

Cons

short-termed based decision making: mostly only until next quater. Your job is never safe and your manager can change on an annual Basis.

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Western Union Response
6y
We appreciate your dedication over the past 8 years at WU! We are glad to see you have enjoyed working with great people across the globe, and have even listed flexibility and career growth as pros. We are disappointed to hear of your experience as we enter this transformative time. Our commitment to our employees holds steadfast. We believe every person in our community deserves to be treated with uncompromising trust and respect and we are working toward this goal every day. If you would like to share any additional information regarding your experience confidentially, please feel free to reach out to careers@westernunion.com.
4.0
Jul 30, 2019

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global company, Flexible timings, Work from Home

Cons

Complicated structure, need to connect to teams at different times periods

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Western Union Response
6y
Thank you for taking the time to leave a review about your experience working at WU. We are glad to see you list work-life balance as a pro and we will definitely take note of your feedback as we enter this transformative time in the organization.
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Glassdoor has 3,802 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.