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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Feb 16, 2015

      Slow but steady decline.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Strong compensation.

      Cons

      Lack of strategic vision. No culture. People are in it for themselves. No focus on customers.

      1.0
      Feb 13, 2015

      Extremely poor culture, top down. Need a miracle to turn things around.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are reasonable MSP coverage Travel Office space

      Cons

      No resources or tools to do your job Archaic systems, lacking real technology Takes ages if ever to implement anything Lack of support, bureaucratic, red tape Toxic culture destroying the business No investment or recognition in real talent Unqualified management with personal agendas Not confident that top leadership actually understood the business

      2.0
      Feb 12, 2015

      Very unorganized

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice team, aims to provide a good service

      Cons

      Company is constantly changing rules and guidelines, the systems were constantly failing which makes it really hard for us to provide good customer service

      Viewing 2659 - 2661 of 2,933 Reviews
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      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.