Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 209 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 175 reviews)); "Good salary and esxpections of work" ((in 134 reviews)); "Good environment and culture" ((in 127 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Mar 28, 2019

Manager

Recommend

CEO approval

Business Outlook

Pros

Good Work life Balance, Best Pay Masters

Cons

Nothing Specific to state for the organization

Western Union Response

7y

Thank you for your feedback! We agree that WU has a great work-life balance and benefits for our team. WU strives to provide a culture that allows each employee to be challenged to do their best work!

5.0

Mar 24, 2019

Great place to work!

Specialist, aml compliance

Recommend

CEO approval

Business Outlook

Pros

Salary, environment, insurance, possibilities to grow, free schedule

Cons

For me personally no cons can be found

Western Union Response

7y

We're happy to hear about your positive experience on our team! Thank you for recommending us as an employer! There is no greater compliment than having our employees' stamp of approval. #WinForWU

3.0

Mar 14, 2019

Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

professional work life balance environment

Cons

no enough recoginition and rash decisions

Western Union Response

7y

We work hard to promote a healthy work-life balance across the company and are happy to see you note this as a pro and that you would recommend and approve our CEO! #WOOTWU! As a current employee, if you'd like, email us at careers@westernunion.com to share any further feedback to help improve our employee experience.

Viewing 2677 - 2679 of 2,938 Reviews

Jobs at Western Union

Regional Sales Support

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Western Union

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Manager

Great place to work!

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