Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 13, 2019

Client services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very diverse working culture, laid back

Cons

None that I can think of

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Western Union Response
7y
We love to see you note our multicultural environment as a pro! We are passionate about creating a diverse and inclusive workplace. Thank you for writing a review! #WUForTheWin
4.0
Mar 11, 2019

Sr. Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company culture, lots of internal training tools, and with the right attitude a lot of freedom to define your own goals.

Cons

Large and sometimes slow to reach decisions due to many people involved in decision making.

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Western Union Response
7y
We're thrilled to hear that you enjoy our company culture here at WU, with so many pros! We want our employees to have balanced and fulfilling careers on our team so we will share this feedback with relevant teams as we continue to drive positive change across the company.
4.0
Mar 10, 2019

Skilled employees but poor IT infrastructure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly working evironment and professional colleagues

Cons

Outdated IT infrastructure hurts efficiency improvement opportunities

avatar
Western Union Response
7y
Thank you for your review! We appreciate your insight and are happy to see you'd recommend WU as an employer.
Viewing 2680 - 2682 of 2,938 Reviews

Glassdoor has 3,800 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.