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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      59% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      53% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Jul 2, 2013

      one trick pony

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      strong brand and distribution reach globally

      Cons

      Matrix organization proved to be unwieldy money transfer's the only service that they can deliver without hitches

      2.0
      Jun 28, 2013

      Helping fellow employees succeed? Don't count on it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is competitive. Company is beginning to adapt to changing environment. CEO is making headway.

      Cons

      Not much team effort/communication, nor effort between teams. It's "us/me" versus "them/you" at WU. Newbies - don't expect to get much training. The less you know, the better off and more "job secure" people think they are. Some seem to build their confidence by thinking they know more than you merely because they didn't communicate what they know about WU internal processes.

      2.0
      Jun 24, 2013

      Started off good but continues to go down hill.

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      No weekend work, in a nice corporate park, pay isn't bad for level of work.

      Cons

      Constant reorganization with layoffs. Outsourcing most of IT to 3rd party vendor. Other positions moved to Eastern Europe and Central America. No accountability. Unrealistic projects timelines and a lot of cya goes on when it falls apart.

      Viewing 2821 - 2823 of 2,935 Reviews
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      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.