Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 193 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.4

59% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

53% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,935 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Jun 15, 2013

Ask to see workspace before deciding....

Director

Recommend

CEO approval

Business Outlook

Pros

There are no longer any Pros.

Cons

Company is trying to cut costs by implementing an open seating arrangement. Everyone under VP level now has about 3 feet at an open air table. If you prefer a more traditional, quiet and private space this is not an optimal arrangement. If you are not sure ask to see the space before taking an offer.

2.0

Jun 5, 2013

Going down hill!

Territory sales executive

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Ok Comp plan

Cons

no employee loyalty. Massive layoff all the time.

3.0

Jun 5, 2013

Good Enough but Could be better

Manager

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits are competitive with that of other companies in the BPO industry Work life balance can be achieved depending on who your boss is Growth from within the company is prioritized vs external hire

Cons

Politics at the Senior Management Level. Some Senior Managers in other departments lack accountability. Some people who are promoted to senior positions i.e. managers and directors are questionable. Their people skills, maturity levels and capability are in doubt at times. There are cases wherein benefits are not aligned across the different departments in the organization.

Viewing 2824 - 2826 of 2,935 Reviews

Jobs at Western Union

Regional Sales Support

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Senior Sales Operations Specialist

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ask to see workspace before deciding....

Going down hill!

Good Enough but Could be better

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Western Union

Western Union reviews FAQs