Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 119 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Dec 8, 2015

About company

Kyc analyst

Recommend

CEO approval

Business Outlook

Pros

The colective is realul nice, but after some time the job is becoming very boring.

Cons

After couple of months you know everything. Bureaucracy and very hard to progress .

5.0

Nov 13, 2015

Perfect

Non payment claims

Recommend

CEO approval

Business Outlook

Pros

Global company with employees and customers all over the world. Great career opportunities Lots of information surrounding you Improvement

Cons

There are no down sides.

4.0

Nov 11, 2015

Good intern opportunity at customer service.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Paid well at that time. I was at customer service, every weekend need to go public space e g stasions, to spread the brochures and whatever company needs customers to know.

Cons

At that time, the manager is Vietnamese, everything is managed in Vietnamese way, imo. I did it in Taipei. Regardless, there are few others from Indonesia, Philippines, Thailand.

Viewing 2857 - 2859 of 2,934 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

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About company

Perfect

Good intern opportunity at customer service.

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