Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
avatar

Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 7, 2015

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting and transformative business challenge, sense of purpose and social impact, truly international culture, and great people as colleagues. A best kept secret!

Cons

Transformation means hard work, tough decisions and inability to do it all. Doing more with less. Not a place for someone wanting quiet living.

3.0
Oct 22, 2015

Diseconomies of scale. Good people in London. Customer Centric

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collegial atmosphere in London with some talented staff. Committed sales staff in WUBS. Worldwide presence. Customer centric approach. Investment in compliance.

Cons

Incentive structure very poor. Antiquated software. Bureaucracy/ red tape originating from US head office. Promotions are much slower outside of US leading to attrition of more talented staff. Prioritisation of WU retail over WUBS and WUIB.

Viewing 2860 - 2862 of 2,934 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.