Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)
avatar

Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Global reach of work force and agent network Brand name honed over years Great balance sheet and free cash Stock under performing

Cons

Slow moving to make decisions and implement change Very hierarchically structured Risk and change adverse; slow to adapt new technology and markets

4.0
Nov 29, 2009

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

THey have flexible work hours

Cons

It seems that they have Lower pay

3.0
Nov 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Management is flexible with time off requests. The work is not intimidating or overly difficult. Western Union is a recognized Money Services business and looks good on a resume. Tuition reimbursement benefits are great.

Cons

Benefits are just fair compared to other financial services institutions in Denver as they have chosen the least expensive Aetna plans available (Dental coverage is poor). Management in the compliance group does not value education or learning. They will not support most individuals in obtaining an ACAMS license or any leadership training. We do not have adequate HR Generalist support and therefore no one to oversee the operation. Compliance has a dark mark at Western Union and this might not be indicative of every other department. No bonuses, except for Directors and above. No one ever gets fired; bad apples never reprimanded.

Viewing 2929 - 2931 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.