Does Westgate Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, Westgate Resorts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Westgate Resorts. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Westgate Resorts?

55% of Westgate Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Westgate Resorts 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Westgate Resorts?

Sales Representative (81) , Front Desk Agent (24) , Sales Associate (20) , Concierge (16) , Security Officer (16) , Manager (14) , Sales (14) , Housekeeper (10) , OPC Marketing (10) , Customer Service Representative (9) , Dayline Sales (9) , Account Manager (8) , Activities Coordinator (8) , Administrative Assistant (8) , Bartender (8)

What are the pros of working at Westgate Resorts according to real employee reviews?

"Promise of short hours and good pay" ((in 56 reviews)); "Great people to work with" ((in 43 reviews)); "Good benefits and 401K if you stay with the company long enough." ((in 42 reviews)); "Good training can make money" ((in 30 reviews)); "Busy and good money during peak season" ((in 28 reviews))

What are the cons of working at Westgate Resorts according to real employee reviews?

"Too much favoritism." ((in 26 reviews)); "Managers don' play well with each other" ((in 16 reviews)); "Upper management was constantly uninvolved, while middle/direct management was under" ((in 11 reviews)); "Long hours and you depend on the sales Reps for your money to close the deal." ((in 11 reviews)); "Bad leadership, always wanted to get free stuff from suppliers for their personal use." ((in 10 reviews))

What are employees saying about Westgate Resorts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Westgate Resorts layoffs and their outlook for job security at Westgate Resorts in 2026.

What are the top reviewed Westgate Resorts locations?

Orlando , Las Vegas , Kissimmee , Ocoee , Gatlinburg , Park City , Myrtle Beach , Branson , Miami , Cocoa Beach , Williamsburg , New York , River Ranch , Mesa , Sevierville , Pigeon Forge , Salt Lake City , Chicago , Virginia Beach , Hollister , Florida , Las Vegas , Arlington , Hixson , Knoxville , Kodak , Tollhouse , Los Angeles , Jacksonville , Apopka

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Westgate Resorts

Part of Central Florida Investments

Westgate Resorts reviews

3.3

55% would recommend to a friend

(977 total reviews)

Jim Gissy

60% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Westgate Resorts has an employee rating of 3.3 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Westgate Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

977 reviews

4.0

Oct 24, 2012

Overall a good experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good hours, perks, pay, and training.

Cons

Some poor hiring practice and nepotism led to poor management.

1.0

Oct 7, 2012

Greedy, deceptive, political, egotistical, corrupt..... and the worst customer service in the world!

Sales and administrative

Recommend

CEO approval

Business Outlook

Pros

Some of the most professional, honest, loyal, hard-working and productive people have worked at Westgate through the years and there has been a "family" feeling and team atmosphere in many of the resorts in the past.

Cons

Upper management has either fired or ran off most of them.

1.0

May 21, 2010

5

Dayline

Recommend

CEO approval

Business Outlook

Pros

good group of people generally.

Cons

No respect from mgmt, your only a number, and only somebody if you sold the day before>

Viewing 964 - 966 of 977 Reviews

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Overall a good experience.

Greedy, deceptive, political, egotistical, corrupt..... and the worst customer service in the world!

5

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