Westlake Services reviews

2.8

34% would recommend to a friend

(462 total reviews)
avatar

Don Hankey

65% approve of CEO

33% positive business outlook

Westlake Services has an employee rating of 2.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westlake Services employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

462 reviews
1.0
Jul 24, 2014

A very stressful and unrewarding experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a small chance you could make a lot of money working here.

Cons

The company hires people, especially sales people, expecting to fire most of them. They do not train well, instead adopting a "sink or swim" approach. They have never been able to figure out why staff succeed or fail. Their product is not competitive, there are many other loan companies with better interest rates. Their back end staff to manage the loan is filled with very lowly compensated people who are both not well trained and afraid to speak out about the mistakes they see, so sales staff suffer the consequences by losing the accounts they work so hard to secure. The end users, the auto buyers who use Westlake, HATE the company. Westlake's business model involves a significant amount of activity designed to exploit people who frankly should not be allowed to buy a car, they regularly ruin people in the name of making money.

3.0
Jun 30, 2014

Lots of fun but sometimes little structure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is very relaxed. Uncapped commission. Lots of freedom, flexibility, and autonomy. Training/Christmas trips are really great!!!

Cons

Hard to move up, your salary gets chopped in half after a year, no clear direction, very little constructive feedback, don't value people but more so numbers!!!

Viewing 436 - 438 of 462 Reviews

Glassdoor has 481 Westlake Services reviews submitted anonymously by Westlake Services employees. Read employee reviews and ratings on Glassdoor to decide if Westlake Services is right for you.