Westlake Services reviews

2.8

34% would recommend to a friend

(462 total reviews)
avatar

Don Hankey

65% approve of CEO

33% positive business outlook

Westlake Services has an employee rating of 2.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westlake Services employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

462 reviews
2.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You get the opportunity to gain some experience of how the business environment functions and different personas.

Cons

Where to start? The company has many flaws that need immediate attention. To begin, the company is constantly facing lawsuits from varies angles including customers, employees, and perhaps even dealerships. Employee turnover is extremely high, especially for the sales department. There will be conflict with management and the objective of the company if you possess high morals and integrity as this environment involves making cold heart decisions. The majority of management lacks a proper educational background to correspond with their position. The environment is very unprofessional as management is constantly talking about how they personally feel towards any individual in the company in front of other members. People with high morals and integrity, if you are physically attractive, stay away from company events as all boundaries are crossed. Finally the pay, for anonymous reasons I'll keep my title hidden. However lets just say that I was making about 20k less than the companies competitors. In addition to making 20k less, my pay was composed of about 33 percent bonus and 66 base pay (salary). The 66 percent pay was salary, meaning there was no way getting paid overtime. On top of a fix pay, you were required to work 2 Saturdays a month, which meant working overtime without the overtime pay. Now the 33 percent bonus was really your pay that you deserved every cent for (in a perfect world). However, since the world is not perfect, the 33 percent is based on how well you perform on with your responsibilities, but in reality it came down if the department did well and if not, lets make it up by taking the employees pay away (bonus). In essence, your bonus pay is a reserve for the company's loss. On top of that, their is a huge discrepancy in bonus pay among people who are "liked" and people who are not "liked". My advice to future staff: get your experience and find something greater.

4.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

money is good hours are good! i met a lot of new friends there. Supervisor was very helpful and doesnt mind working around your schedule.

Cons

the only cons are some of the rude customers! they will curse at you and threaten you! Sometimes people will hang up on you as well.

5.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay if you work hard. Lots of opportunities. President talks with everyone and fosters teamwork. Westlake University teaches excel and prepares employees for next step. HR and management care about employees.

Cons

Very fast paced environment. Seems too busy and understaffed. Sometimes the manager expects too much of us.

Viewing 445 - 447 of 462 Reviews

Glassdoor has 481 Westlake Services reviews submitted anonymously by Westlake Services employees. Read employee reviews and ratings on Glassdoor to decide if Westlake Services is right for you.