Westlake Services reviews

1) Pay is terrible. Started at around 65K after a 6 month internship instead of 76k-80k which is glassDoor's and indeed's average for starting salary in the same area due to cost of living, and by the time i reached my 5-6th year i was only at 72k after reaching a senor based status with the company instead of the national average of a senor software engineer which is 90-100k. 2) Management is unaware of how much you make after leaving i was notified that I should stay because i was making more than the rest my pay was 72k but they believed I was making 85K. 2) Management will underpay you but request more work, and more time which already includes a 24 hour standby to emergency applications which you have never touched. 3) False promises of getting raises. In my time working here anytime a large number of people left or someone important left there was this whole dinner or meeting in which people were told they would get a raise we never did. 4) Vacation time will not be honored. I reached a large amount of vacation time and when it came time to collect i was told i couldn't have it and the few times I could have it was called into work while I was away its a sweat shop for anyone in IT.

The company hires people, especially sales people, expecting to fire most of them. They do not train well, instead adopting a "sink or swim" approach. They have never been able to figure out why staff succeed or fail. Their product is not competitive, there are many other loan companies with better interest rates. Their back end staff to manage the loan is filled with very lowly compensated people who are both not well trained and afraid to speak out about the mistakes they see, so sales staff suffer the consequences by losing the accounts they work so hard to secure. The end users, the auto buyers who use Westlake, HATE the company. Westlake's business model involves a significant amount of activity designed to exploit people who frankly should not be allowed to buy a car, they regularly ruin people in the name of making money.