Does Westlake Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Westlake Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Westlake Services. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Westlake Services?

34% of Westlake Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Westlake Services 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Westlake Services?

Dealer Account Manager (64) , Account Manager (24) , Customer Service Representative (12) , Internal Sales Representative (10) , Analyst (9) , Collections Specialist (9) , Software Engineer (7) , Area Manager (6) , Collector (6) , Sales (6) , Account Executive (5) , Debt Collector (5) , Financial Analyst (5) , ASM (Area Sales Manager) (4) , Collections Representative (4)

What are the pros of working at Westlake Services according to real employee reviews?

"Great starting point and the people in the company treat one another like family." ((in 31 reviews)); "Westlake does provide great training." ((in 11 reviews)); "You can make good money and move up quickly." ((in 9 reviews)); "Excellent work/life balance" ((in 6 reviews)); "Great coworkers and no required overtime" ((in 6 reviews))

What are the cons of working at Westlake Services according to real employee reviews?

"Management was condescending and rude" ((in 33 reviews)); "The pay is low and they expect you to go above and beyond for them and their shady ." ((in 24 reviews)); "Managers always arrive 40" ((in 14 reviews)); "Insurance benefits are a joke." ((in 14 reviews)); "Parking is terrible and offices are in a dead zone" ((in 7 reviews))

What are employees saying about Westlake Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Westlake Services layoffs and their outlook for job security at Westlake Services in 2026.

What are the top reviewed Westlake Services locations?

Los Angeles , Agoura Hills , Dallas , Houston , Seattle , New York , Austin , Jackson , Westlake Village , Denver , Miami , Boston , Atlanta , Newark , Mobile , Richmond , Virginia Beach , Saint Louis , Rochester , Phoenix , Edmond , Bowling Green , Winston-Salem , Omaha , Burleson , Fort Worth , El Paso , North Houston , Texas City , McAllen

Westlake Services reviews

2.8

34% would recommend to a friend

(462 total reviews)

Don Hankey

65% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Compensation and benefits

2.8

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.3

Senior management

Westlake Services has an employee rating of 2.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Westlake Services employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

462 reviews

5.0

Sep 17, 2025

An Organization Where Accountability Meets Opportunity

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

• Management genuinely cares about your growth and gives clear direction and expectations. • Uncapped commissions — your earnings potential is in your hands. • Plenty of training and skill development that you can use for a lifetime. • Everyone is held to the same standards; no “prima donnas.” • ESOP and great benefits add to long-term value.

Cons

• You gotta work. This is a true sales job with high standards and accountability — it rewards effort, but it isn’t easy.

Westlake Services Response

10mo

Thank you for your thoughtful feedback and for sharing your positive experience with the company. We’re glad to hear that you feel supported in your role. Our leadership team understands the competitive nature of Sales and is committed to equipping our representatives with the tools, training, and accountability measures needed to thrive. We strive to foster a high-performance environment that promotes both productivity and quality. We’re proud to offer a competitive, uncapped commission and bonus structure that rewards hard work and dedication. Supporting long-term career growth is a top priority, and we’re excited to continue helping you reach your professional goals. We look forward to seeing you grow with us!

3.0

Aug 25, 2025

Pay is decent

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and decent pay

Cons

Moving target on goals and responsibilities

Westlake Services Response

10mo

Thank you for sharing your feedback! We are pleased to hear you found the pay plan and bonus opportunities favorable. Our management team is committed to fostering a positive workplace that supports personal and professional growth. Our sales professionals benefit from a competitive, uncapped commission and bonus structure designed to reward great work. The goals set for our sales professionals are consistent with tenure, seasonality, and the evolving marketplace. Westlake is proud to have tenured sales employees who have found growth with the company by growing their dealer base. We thank you for your contributions and wish you the best.

4.0

Jul 24, 2025

Strong Learning Experience

Dealer account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, company supplied phone and computer

Cons

Lots of travel involved. Internal competition among account managers is very cut throat

Westlake Services Response

11mo

Thank you for taking the time to share your feedback. We are happy to hear that you had a great learning experience with the company! At Westlake, we’re proud to support long-term career growth and offer a competitive, uncapped commission and bonus structure for our sales professionals. Healthy competition is key in sales, and we’re committed to fostering it in a fair, transparent, and respectful way. We appreciate your time with Westlake and thank you for your contributions.

Viewing 16 - 18 of 462 Reviews

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Jobs at Westlake Services

Loss Recovery Representative

60-day Collections Representative