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Whatfix

Engaged Employer

Whatfix Technical Support Engineer reviews

2.7

44% would recommend to a friend

(8 total reviews)
avatar

Khadim Batti

1% approve of CEO

1% positive business outlook

Ratings by category

2.3

Work/Life balance

2.3

Compensation and benefits

2.3

Career opportunities

1.9

Culture & values

1.9

Diversity & inclusion

1.5

Senior management

Ratings by demographic groups

Reviews by job title

8 reviews
1.0
Aug 19, 2025

Welcome to the worst company

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Nothing good, you will learn politics, which will help you survive in similar companies like Whatfix

Cons

Everything is bad here. If you ever want to work here It should be your last option

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Whatfix Response
10mo
Thank you for sharing your feedback. We’re sorry to hear that your experience at Whatfix has not been plesant. This is not the kind of environment we strive to create. We encourage you to reach out to your manager, HR Business Partner, or use our anonymous feedback forums to share your concerns in more detail. We are committed to listening, understanding, and taking action where needed and your input can help us identify areas for meaningful improvement. Thank you once again for taking the time to share your perspective.
4.0
Jun 25, 2025

Work Culture and Teamwork

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Great helping team with genuine people most of them

Cons

Some feels superior to others

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Whatfix Response
11mo
Thank you for sharing your experience. We’re happy to hear that you had a positive experience with the team culture and found support from your colleagues. We follow a flat structure where accessibility to leaders and open communication are key to how we work. However, feedback like yours helps us reflect and continue working towards upholding that standard consistently across all teams. Wishing you all the best in your next chapter, and thank you for being part of the Whatfix journey.
5.0
Sep 4, 2024

Challenging Job

Technical support engineer
Recommend
CEO approval
Business Outlook

Pros

Interact with many clients and team members Improving your communication skills

Cons

might get stressful depending on the person working

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Whatfix Response
1y
We appreciate your feedback. Glad to hear that you find value in client interactions and team collaboration, along with opportunities to enhance communication skills. We understand that certain roles can be demanding at times, and the experience may vary from person to person. We are committed to providing the necessary support and resources to help employees navigate challenges effectively. If you ever need assistance, we encourage you to reach out to your manager or HR. Thank you for being a part of Whatfix.
Viewing 1 - 3 of 8 Reviews
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Glassdoor has 764 Whatfix reviews submitted anonymously by Whatfix employees. Read employee reviews and ratings on Glassdoor to decide if Whatfix is right for you.