Whatfix Technical Support Engineer reviews

2.7

44% would recommend to a friend

(8 total reviews)
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Khadim Batti

1% approve of CEO

1% positive business outlook

Reviews by job title

8 reviews
1.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

I don't think there are much left since the higher management has changed

Cons

Policies are just to make life difficult No WFH policy, they don't care if best talent leave the company for that They don't have any marriage leaves/ Bereavement Leaves Growth is just the worst they will come up with different reasons on why not to give you promotion Lot of politics and 0 transparency Micro Management Team culture has gone poor since the management change

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Whatfix Response
2y
Thank you for taking the time to share your thoughts about your experience. We appreciate all feedback and are committed to addressing any concerns raised by our employees. Bereavement Leaves: We do offer bereavement leaves as part of our employee benefits package. We apologize if there was any confusion or miscommunication regarding this, and we will ensure that all employees are aware of their entitlements. Quoting the relevant statement from our policy “All full time employees are eligible for 5 working days of Bereavement Leave, which needs to be utilized in one stretch. There is no minimum company service required to avail this leave benefit.” Growth and Promotion Opportunities: We value the hard work and dedication of our employees and aim to provide growth and advancement opportunities based on performance and merit. Our promotion decisions are made after careful evaluation, and we are committed to being transparent with employees about the reasons behind these decisions. Micro Management and Team Culture: We apologize if you have experienced micro-management, and we have multiple efforts & programs in place to ensure a more empowering work environment. Having said that, we strive to do better with each passing day and are committed to nurturing a positive team culture that encourages collaboration, respect, and growth. Hiring: We are continuously working on enhancing our hiring practices and promoting a culture that values empathy and inclusivity. If you have any further concerns or would like to discuss your feedback in more detail, we encourage you to reach out to the HR department or any member of the management team. We are committed to addressing the issues raised in your review and making necessary improvements. Thank you again for sharing your feedback. We value our employees' perspectives and are dedicated to providing a workplace where everyone feels heard, supported, and valued.
1.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

1. You will get to learn Politics. 2. You will get to know how the worst people in corporate function.

Cons

The worst company to be in. Be very careful when you join Solution/support team this will make your life hell

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Whatfix Response
2y
We appreciate your perspective and take employee feedback seriously. It's unfortunate to hear that your experience at Whatfix was less than satisfactory. We continuously aim to improve and create a positive work environment for our employees. If you have any specific insights or suggestions that could help us enhance the work experience, please feel free to share them. Employee feedback is invaluable to us, and we wish you success in your future endeavors.
4.0
Jun 15, 2022

Great Company

Recommend
CEO approval
Business Outlook

Pros

Friendly and Caring Management Great team Good product Lots to learn Diverse culture

Cons

Late shifts Slow growth for freshers

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Whatfix Response
4y
Thanks for taking the time to share your review. It helps us identify our areas of focus
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