Where do I begin? The organization has fallen into complete disarray, particularly over the past year since the migration process began. High-performing employees and clients are leaving in droves, largely due to poor planning and a glaring lack of coordination throughout the transition.
Internal systems are severely outdated—reminiscent of something from the Windows 95 era—and customers from the merged companies are now forced to use platforms that lack many of the capabilities they previously relied on. This has led to a significant drop in client satisfaction and trust.
The company is also facing ongoing litigation from customers, tied to breaches of service agreements and statements of work. Employee morale is at an all-time low. To make matters worse, many employees, including myself, were forced into unfair non-compete agreements that effectively blacklisted us from opportunities in similar industries, industries we've spent a majority of our professional careers in. Legal teams have even gone as far as threatening competitors with lawsuits for hiring former staff—despite the fact that these departures were driven entirely by internal failures.
Leadership is largely ineffective, with departments operating in silos and little to no cross-functional alignment—the left hand truly doesn’t know what the right hand is doing. I wouldn’t recommend this company to anyone, not even my worst enemy. It breaks my heart to have left behind so many talented former colleagues who now feel trapped in a company that seems to value profits far more than its people.
