Whereoware reviews

Management Style - Micro-Management: There's a strict policy of tracking time in 15-minute increments. For full-time employees, failing to log 40 hours will result in negative repercussions, however, there's no incentive or compensation for working more than 40 hours. Time must be attributed to a ticket. Sometimes a ticket isn't provided and you're reprimanded for incorrectly logging time. Leadership Issues - Disconnect with Operations: Leadership is so far disconnected from day-to-day operations and rely on teams to solve problems without offering any solutions themselves or giving any type of support or direction. - Lack of Support: There's little to no leadership support for work related problems or career advancements. The pressure is put on the teams to figure out themselves. - Accountability Problems: Leadership will attribute project failures solely to the project team without taking responsibility, even when the project was poorly sold, poorly organized, and setup to fail from the beginning. - Repeated failures: I've noticed a cycle where people complain and voice their concerns, people leave or get laid off, leadership comes together saying they'll help solve the problems, no progress is made to solve the major issues but people wait for a few months to see progress, and the cycle continues. Since joining the company I've seen two rounds of layoffs. The most recent round they continued to secretly lay off employees for months even after the initial round "stopped the bleeding". Employee Support and Recognition - Limited Recognition: There's no meaningful recognition system for individual contributions. There's small token gestures like verbal recognitions but no tangible bonuses outside of Bonusly. And Bonusly is only used by employees, however, the pay-out is very small. - Advancement Challenges: Work for the job you want, not the one you have but there's no guarantee you'll get the job you want. There's no clear advancement paths for any role. Compensation is coupled to years of experience and job title, not job description. - Training and higher education support: If you want to pursue education, trainings, or certifications you have to figure it out yourself. You can get reimbursed for paid career advancements, however, you must work 2 full years at the company after completion or you have to pay it back. Work Environment - High Expectations: High expectations to perform but no direction or training. You can lean on your team members but everyone is too busy to provide meaningful help. If a team member can help, their "utilization rate" drops and that negatively affects them. You must be working on client billable work to not bring any attention to yourself. - Lack of team structure: Often you'll work on an island and there won't be anyone that can help you if you need it. If there is a "team", everyone has separate disciplines so your team likely won't be able to help you. - No documentation or training materials: If you're introduced to an existing project, you'll have no documentation or training materials to help you. Often, you'll be working with old, legacy code and expected to work with it in fear of charging clients any amount of money to improve their setup. Work-Life Balance - Lack of Balance: There's no work life balance. They say you're free to take breaks and tend to personal life during work hours, but they offer no support in flexing your timesheet without using personal time off. It must be 8 hours a day of client work or your utilization rate is negatively impacted. - Personal Time Off: They advertise "flexible PTO" but are super strict on when you use it and how long you're out. PTO can be denied when too many members of the same team request off if it may impact client work. They offer no flexibility to work with clients to set expectations of slow periods to allow these team members to take the time off they need. - Burn out: Majority of employees I interacted with complained about burn out. Many admitted they've sought medical help for a decline in cognitive abilities due to the stress of working here.

Management is very bad, mismanagement is at the core of the executive leadership. Not a place for serious professionals who want to advance their careers because of this. With some time perhaps they can turn it around.