Wiley reviews

3.7

65% would recommend to a friend

(2,182 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Dec 15, 2016

Uncertain environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly colleagues, free soda, challenging work, enthusiastic team

Cons

Wiley bought a smaller company I worked at (Deltak) and said they would change nothing, but immediately started cutting perks. Seems like Wiley just wanted a money-making machine to make up for some bad decisions and the decline of the publishing industry, but they were probably too late to the online higher ed party. There was a lot of turnover and anxiety about the future.

3.0
Aug 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work-life balance. Many professionals who genuinely care about their work and yours. Opportunity to work with global teams, especially between the US and UK, as well as Russia, India and Germany. Solid editorial teams produce great content.

Cons

Excessive office politics. Far too many layers of management. Management is secretive but not strategic. Business users need a better understanding of the technology they use and manage, and many of them don't know that they are missing these skills. Training team and management have not addressed these challenges. Business processes in technology are time consuming and often pointless. Morale in business and technology areas has been hit hard by multiple, poorly executed layoffs and reorganizations, and by the remaining teams being spread too thin.

5.0
Jul 14, 2016

anonomous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and respectful toward each other. There is very much a collaborative mentality and people really do listen to each other’s ideas. The office is filled with well-adjusted, mature people, which I think is hard to say about a lot of places. Politics are minimal. Generally speaking, job satisfaction seems to be high. In the annual company surveys, this location tends to report pretty high satisfaction. The leadership in the Mpls office is solid. Even on those occasions that they make a decision that I would not prefer, I respect that it is well-reasoned and considerate of the employees. Decisions are generally fair. Even though it’s part of a large organization, our division maintains a more nimble, fast pace - which makes work fun. Managers are good about letting people explore roles that are not traditional for their role. It’s also nice to be working at a place that is vibrant and financially successful – which has been the case for all 13 years I’ve been here. The vacation days are very generous. Annual rises tend to be mostly cost of living increases, with the exception of promotions. Bonuses, however, are very generous. Medical benefits seem about average. I've been at the company 13 years (although I only planned on staying for 2). Work expectations are a fairly standard 40 hour work week, with flexibility in scheduling. People who like to work later generally get to work by at least 9:30. People who like to work early generally stay to at least 4. I honestly can’t remember ever hearing anyone complain about feeling overworked (although I’m sure it must happen from time to time).

Cons

In the Mpls office, working from home on a routine basis is generally frowned upon. Exceptions, however, seem to be made based on temporary circumstances. In the MPLS office, big changes in the direction of a project are not uncommon. The leadership prizes innovation. This is well received by a lot of employees, but if you are someone that needs a lot of predictability or routine in your daily work, this is something you should ask about. Frequent changes also mean that sometimes communication isn’t always as timely or thorough as some people would like. Turnover is consistently low. There have been a couple periods where a lot of people left in a short period, but over the 13 years I’ve been here, people seem to stay for a long time. Among those people who do leave, I would estimate: about a third are moving/retiring. A third found an opportunity somewhere else. And then a third are frustrated in some way. Among this frustrated group, probably about half are people that seem like they wouldn’t really be happy anywhere – but there is another half that seem to have a reasonable gripe. Overall, though, if you’re someone who is emotionally mature, you’ll probably find the environment to be friendly, fun, and fair.

Viewing 355 - 357 of 2,182 Reviews

Glassdoor has 2,426 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.