Wiley reviews

3.7

64% would recommend to a friend

(439 total reviews)

Matthew Kissner

62% approve of CEO

43% positive business outlook

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439 reviews

Reviews about "Compensation"

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2.0
Nov 24, 2015
Recommend
CEO approval
Business Outlook

Pros

- More PTO time than you can possibly use (25 days plus holidays) - Better than average starting salary - smart energetic employee base - Can get a free masters at most partner schools - Very respectable partner schools to represent - The office is pretty nice and recently updated.

Cons

- PMs must work until 8 or 8:30 once a week and 1-2 Saturdays a month, must also have sporadic coverage on "off" holidays like Labor Day, Memorial Day, Day after Christmas -You are hourly, and not in a fun way. All of the sucky oversight of being an hourly employee, without any of the perks. Overtime highly frowned upon, but don't dare think you are going to skip out 45 min early. - Career pathing is non existent. No matter how many dials you make or quotas you exceed, there is no defined way to advance your career. If you are a PM, you will advance to Sr. PM, Exec PM and probably stop there. The PM is an entry level inside sales role. They can glitter it up with "Sr." or "executive", but you are still doing the exact same job as the 23 year old kid with no experience sitting next to you. - Management is now more focused on hitting numbers on an annual, quarterly, monthly and even weekly base than caring about the employees, partners and students. If you hit or exceed sales target, it isn't a pat on the back and "good job", but rather a "why didn't you exceed by more?" - Managers of managers of managers: My AD reports to the DOA who reports to the Sr DOA who reports to the Exec DOA who reports to the VP or Admissions. THERE ARE ONLY 150 sales people, why do I need 5 people crosschecking my numbers on the daily? - Turnover. We have lost some of the most valuable cultural pieces here over the last 7 months including a C level employee, 2 VPs, a hugely important Sr Director and a dozen high level PMs. The company has done nothing to address this and just kinda hopes people either wont notice or will be too scared to bring it up. -Remember the "more PTO than you can possible use"? Well that is because about 4 months a year are completely blacked out for vacation purposes. If you have a start date upcoming within the next month, almost no manager will encourage you to use your PTO. Also, when you get back from using that PTO, you are expected to make up that time in dials. "Time off" is not "time off". -NO INCENTIVE TO OVERACHIEVE. You are given an annual goal- a target of a certain number of students to start. If you come in below that, they write you up or fire you. If you come in above that.... nothing. Because of federal law, they are not allowed to pay you more based off performance, but that does not mean they can't give you more perks at work or any form of career advancement. They can't legally give you more money for working hard and they refuse to advance your career within the company for doing so, so why would anyone else try to do more than the absolute minimum? This makes work completely boring if you are a top salesperson because you spend most of your time burning clock. "But if I overachieve by a ton, I can get a big raise next year! Actually, no. The new comp plan really does not allow you to get more than a $5000 raise in any of your first 3 years.

2.0
Nov 17, 2015

Publisher

Recommend
CEO approval
Business Outlook

Pros

big place with benefits that likes to follow the regular path of publishing and not stick their necks out to take a risk

Cons

heavy personalities that are entrenched in the way they have always done things and low salaries for the "low positions"

2.0
Oct 29, 2015

Like a dog chasing cars...

Recommend
CEO approval
Business Outlook

Pros

-Most of the time, it's a really collegial atmosphere. Despite all the recent changes, people tend to stick around and are good to work with and have tons of experience. -Team leaders/middle management really try to develop staff and give opportunities, despite little to no backup from the senior level. -Time off is more than ample, and (depending on your manager) alternate work arrangements are available. -Compensation is decent relative to the industry (which isn't great), and a 35-hour work week rules.

Cons

-Constant restructure and reshuffling, which is painful (layoffs, lack of job security for survivors) -The restructures lead to tons of confusion about who does what, because nothing's communicated well. That confusion leads to a lot of free for all mentality, which causes mistakes and personality clashes. -Maddening change of focus. A few years back, the company decided to focus on all kinds of non-book/journal products, which failed miserably. Now we're back to focusing on the core. How long until it changes again? -Despite all the changes, the people at the top rarely do. We've been through so many major changes...but somehow the top level is mostly the same. If you're a white male (preferably British), you're probably okay. -Even when the company is focusing on an area, getting needed resources is a constant struggle. Teams are tasked with huge amounts of work, but aren't allowed to grow or offer career advancement in any particular way. If you're in the right team and can self-advocate? Maybe you have a chance. Maybe. -Training/development is a complete mess. Courses are rarely offered unless you're in Hoboken. What's offered is a mixed bag. The really important courses aren't offered to remote colleagues. -The company's become so outsource focused that getting a broken computer fixed is a slog, not to mention the downturn in service levels offered to clients.

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