Wiley reviews

3.6

65% would recommend to a friend

(2,180 total reviews)

Matthew Kissner

60% approve of CEO

42% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jan 22, 2015

Was Once A Great Place

Recommend
CEO approval
Business Outlook

Pros

Employees once prided themselves on working their entire career at Wiley. Great culture and very smart people that were very smart about running a profitable and well-managed business. There was once tremendous trust in the leadership of the company and how they allowed people to develop and grow within a nurturing and structured environment.

Cons

Wiley has not managed the changes in user consumption well. Their college division and journals business are not innovative and lack strategies for organic growth outside of acquisition. Their trade division was decimated and is now re-investing itself without out thoughtful plans for integration to the other businesses. Poor leadership.

1.0
Oct 12, 2014

In a tailspin

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many colleagues are really sharp. There is a huge amount of talent in the mid- to lower-senior ranks of the organization. Generally well-regarded among readers and authors, and it tends to be a major player in all the areas it publishes in: higher ed, professional, science, technical and medical. The salary and benefits are good, or at least in line, with industry standards. You will often have a good working relationship with your immediate managers, despite possible misgivings about the company's senior leadership.

Cons

I could write pages and pages, but will try to keep it brief. The company is going through a major restructuring, supposedly to "re-invest" for the future. However, the benefits of this reinvestment are years out. Meanwhile, many of the originally understaffed teams holding together all of Wiley's weak systems and processes have been let go, and many activities abruptly outsourced to external vendors. The transition has not been smooth. There is a mortal fear of adding headcounts, which has been a problem for years. Added to the weak systems, this means that whatever level you are hired in on -- from junior to senior -- you will have a ton of admin work which you will have to do yourself. This will take a toll on your long-term development. And given the chronic aversion to replacing heads, we are seeing the pipeline of content get thinner and thinner, which will translate in sustained revenue declines, and again looking at cost cutting to fill the gap.

Viewing 46 - 48 of 2,180 Reviews

Glassdoor has 2,424 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.