Is Wiley a good company to work for?

Wiley has an overall rating of 3.7 out of 5, based on over 2,429 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Wiley to a friend and 44% have a positive outlook for the business. The best reviews about Wiley have been left by employees working as Intern , Software Engineer and Account Manager .

Does Wiley pay their employees well?

According to anonymously submitted Glassdoor reviews, Wiley employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Wiley. This rating has been stable over the past 12 months.

How satisfied are employees working at Wiley?

65% of Wiley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wiley 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Wiley?

Software Engineer (61) , Editorial Assistant (39) , Account Manager (38) , Director (38) , Editor (36) , Manager (32) , Project Manager (30) , Enrollment Counselor (28) , Program Manager (25) , Intern (23) , Production Editor (23) , Senior Software Engineer (20) , Sales (19) , Senior Manager (19) , Managing Editor (16)

What are the pros of working at Wiley according to real employee reviews?

"Great place to work and people are great too" ((in 250 reviews)); "Good benefits (although the pension was frozen) and an on" ((in 184 reviews)); "Good work life balance (depending on your manager) Nice amount of PTO for all levels." ((in 182 reviews)); "Great colleagues to work with and the main reason I'm still there" ((in 158 reviews)); "Great team and department" ((in 45 reviews))

What are the cons of working at Wiley according to real employee reviews?

"Poor management of tasks" ((in 111 reviews)); "Low pay and no ability to move" ((in 101 reviews)); "Low salaries and slow to make changes" ((in 99 reviews)); "Poor leadership: constant knee" ((in 48 reviews)); "Upper Management is easily the worst part of the company." ((in 35 reviews))

What are employees saying about Wiley layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wiley layoffs and their outlook for job security at Wiley in 2026.

What are the top reviewed Wiley locations?

Hoboken , Indianapolis , New York , Orlando , Boston , Maitland , Oak Brook , Cary , Louisville , Minneapolis , San Francisco , Malden , Chicago , Jersey City , Medford , Newark , Somerset , Waco , Los Angeles , Tucson , Raleigh , Houston , Fishers , Stamford , Tampa , Hoboken , North Indianapolis , Bronx , Phoenix , Washington

Wiley reviews

3.7

65% would recommend to a friend

(2,185 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 19, 2023

Nice place to work

Transcript processor

Recommend

CEO approval

Business Outlook

Pros

Has good benefits for employees

Cons

pay is not that great

Wiley Response

2y

Thank you for your feedback. We are glad you are enjoying our benefits. We are committed to offering equitable and competitive pay that allows us to attract, reward and retain great people who make an impact every day. Pay transparency is a focus area at Wiley and we encourage you to have an open conversation with your leadership on how they make salary decisions.

3.0

Jul 19, 2023

Decent

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible workplace. Product options for customers.

Cons

Strategy is unclear. Challenging marketplace.

1.0

Jul 18, 2023

On a downhill path

Editor

Recommend

CEO approval

Business Outlook

Pros

Flexible working time, nice team colleagues

Cons

- poor management, feels now like a political party where positions and promotions are decided behind closed doors - bonus was cut in half because an acquired company did not do as well as expected, yet dividend was increased - supposedly a people organization but people (employees who do the hard work) come last

Wiley Response

2y

Thank you for taking the time to share your thoughts on your experience and for the years you have dedicated to our organization. We are committed to offering equitable and competitive pay that allows us to attract, reward and retain great people who make an impact every day. Pay transparency is a focus area at Wiley and we encourage you to have an open conversation with your leadership on how they make salary decisions. Effective leadership is also a critical piece of enabling Purpose, Growth, Community and Care for you at Wiley. If you are having issues with your leadership, please speak to your People Business Partner on ways to address this issue. We hope your experience at Wiley gets better.

Viewing 538 - 540 of 2,185 Reviews

Jobs at Wiley

Customer Support Representative

Customer Technical Support Representative - Part Time

Customer Success Manager

Email Advertising Operations Specialist

Education Development, Manager

Wiley

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