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      Wiley

      Engaged Employer

      Wiley reviews

      3.7

      65% would recommend to a friend

      (2,185 total reviews)

      Matthew Kissner

      60% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Wiley has an employee rating of 3.7 out of 5 stars, based on 2,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 17, 2023

      Total reshape needed ( again )

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technology is reshaping the publishing industry in many ways. New opportunities arise. The Wiley family is still involved.

      Cons

      Wiley's People Organization is displaying remarkble ineptitude. Most senior leaders are uninspiring. A number of leaders are manipulating.

      avatar
      Wiley Response
      2y
      Thank you for your feedback and the years you dedicated to our organization. Effective leadership is a critical piece of enabling Purpose, Growth, Community and Care at Wiley. We hope you have found a leadership team better suited to your needs and we wish you the best in your career journey.
      1.0
      Jul 13, 2023

      Leadership is Lost

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people who are invested in the value of Professional Learning work here. Strong solutions with a ton of potential.

      Cons

      Leadership for the Professional Learning Group is oblivious. Lack of product vision over last few years has led to stagnation while the market kept moving. Utter lack of brand recognition in the market can be attributed to lack of market knowledge on the part of brand leadership. No clear strategic plan. Siloed divisions and departments have no idea what the other is doing- total lack of connection and missed opportunity to collaborate.

      avatar
      Wiley Response
      3y
      Thank you for sharing your feedback about your experience at Wiley. We are glad to hear that you recognize the value of the smart and invested individuals who work here and appreciate the potential of our solutions. We appreciate your observation regarding our brand recognition in the market. Building a strong brand presence is vital, and we are actively working to enhance our market knowledge and strategies to improve brand awareness. We understand that collaboration is crucial for innovation and efficiency. We are committed to encouraging a more connected and collaborative work environment. Programs like Talent Marketplace give colleagues an opportunity to pursue passion areas by working on projects with other teams for development and collaboration. Thank you again for your feedback, and we wish you growth and success in your career.
      2.0
      Jul 12, 2023

      Sinking Ship

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pto, flexible work environment

      Cons

      there is a constant need to reorganize and the most recent is the most disturbing one yet. If the mission is to drive employees away and irritate customers, then well done. Despite all the talk about DEI, this is a company full of white men. Despite all the talk of the humanity of treating employees, this last reorganization shows a company that clearly doesn't understand or care about the employees. Companies have been acquired only to discover after the fact that mistakes were made and divestitures must happen. The people in charge of the core sector of the business have a major lack of understanding of the marketplace. Every word that comes out of management's mouth is a lot of nonsense and cheerleading without substance.

      avatar
      Wiley Response
      3y
      Thank you for sharing your feedback about your experience at Wiley. We appreciate your feedback and the positive aspects you highlighted, such as good PTO and a flexible work environment. We understand that change can be challenging, and we acknowledge that it may have caused uncertainty and frustration among employees, even those not directly impacted. Our CEO recently shared that we are focused on simplifying our organization and that we will lean into our strength as a global "Knowledge Company". This simplification unfortunately requires tough business decisions. Acquisitions and divestitures are complex processes, and we acknowledge that mistakes can happen. Our goal is to learn from these experiences and make informed decisions for the benefit of the company and its employees. Our intention is always to consider the well-being of our employees and ensure they are set up for success. We value you as an employee, and we thank you for your contributions. We are committed to creating a positive work environment and your feedback is crucial to this process. Your voice and experience matter to us. We encourage you to reach out to share your ideas with your manager or your People Business Partner to help us improve and we can address directly.
      Viewing 541 - 543 of 2,185 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,429 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.